Victoria Griffith

Victoria Griffith currently serves as the Manager of Customer Success at ConnectureDRX, where responsibilities include ensuring the success and retention of assigned API and DrugCompare customers through onboarding, training, implementation support, and advocacy. Griffith has a strong track record in building trusted customer relationships and identifying product improvement opportunities. Prior to this role, Victoria worked at Triangle Visions Optometry in several capacities, including General Manager, where notable achievements included exceeding revenue and KPI goals, resolving customer concerns, and coaching staff. Victoria holds a Bachelor's degree in Zoology/Animal Biology from North Carolina State University.