Daniela Balanel

Daniela Balanel is a seasoned Customer Success Manager with experience across multiple companies in technology and logistics. Currently serving as a Customer Success Manager EMEA at Constructor since September 2025, Daniela previously worked at Dynamic Yield by Mastercard, where key responsibilities included managing enterprise client relationships and delivering data-driven insights. At Nosto, a focus on e-commerce trends and client advisory roles was complemented by driving upsell initiatives and managing client portfolios as both a Senior and Customer Success Manager. Earlier experience includes senior account operations roles at sennder, where logistics planning for major clients was a primary responsibility, and an E-Commerce Merchandising Specialist position at Wayfair, managing supplier relationships and optimizing sales performance. Daniela holds a Bachelor of Business Administration from the European-University Viadrina, with a specialization in Management Process, Innovation & Marketing, and completed courses in various business disciplines at the University of Groningen.