Jonatan Bautista

Jonatan Bautista has extensive experience in workforce management and data analysis, currently serving as Workforce Manager and previously as Workforce Reporting Coordinator at ContactPoint 360 since November 2020. Prior to this role, Jonatan worked at Teleperformance from August 2016 to November 2020, where responsibilities included positions as Analista de datos and Mission Controller. This background demonstrates a strong foundation in analytics and operational management within customer service environments.