ContactPoint 360
Vaishakh Vathsalan is an accomplished technology leader and innovator with over a decade of experience in building and scaling SaaS products. Currently serving as Division Director of Software & Solutions Engineering at ContactPoint 360, Vaishakh oversees a diverse portfolio of AI-driven and cloud-based solutions, managing a team of 120+ professionals across Product Management, Development, and QA.
Vaishakh’s expertise spans product strategy, cross-functional team leadership, and data-driven innovation, delivering value across industries such as healthcare and contact center solutions. His notable product successes include V2N.ai, an award-winning AI note-taking assistant, and BeyondQA.ai, an AI-based quality management platform. Vaishakh is passionate about leveraging AI and agile methodologies to redefine product landscapes.
With advanced education in Business Analysis and a Master of Business Administration, Vaishakh combines technical proficiency with strategic insights. His certifications, including a Certified Scrum Product Owner designation, underline his commitment to excellence in product management and team leadership.
When not driving technological innovation, Vaishakh enjoys contributing to thought leadership in SaaS, healthcare IT, and AI-powered product ecosystems.
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