John McGown

John McGown has a diverse work experience that spans across various roles and industries.

John started their career at Amphora in 2016 as an International Market Analyst, where they conducted market studies and developed marketing strategies for women's shoes and leather goods in South America.

In 2015, they joined PredicSis as a Business Developer, focusing on international and digital acquisition. John played a key role in developing a personalized B2B prospection process and managing customer onboarding.

From 2017 to 2018, John worked as a Software Project Manager at LOXAM, collaborating with different departments and international subsidiaries to implement pricing strategies.

In 2019, they joined Contentsquare as a Customer Experience Digital & CRM Project Manager. Here, they led the implementation of strategies to enhance retention, customer engagement, branding, and upselling. John also managed the creation and project management of the Contentsquare Community platform.

John has continued to advance in Contentsquare, transitioning to the role of Customer Experience Program Specialist in 2022 and then to their current role as a Customer Experience Senior Program Specialist in 2023.

Overall, John's work experience demonstrates their expertise in project management, customer experience, and market analysis, combined with their bilingual skills in French and English.

John McGown's education history is as follows:

From 2018 to 2020, they attended SKEMA Business School and earned a Master's degree in Programme Grande Ecole: Management with a specialization in Digital Marketing & Project Management.

In 2019, they also pursued a Master's degree in Management at Fundação Dom Cabral.

Prior to that, from 2017 to 2018, they studied at IAE Lille and received a Licence des Science de Gestion. The field of study is not specified.

From 2015 to 2017, they studied at Les Petits Champs and completed a BTS Commerce International en Alternance, focusing on International Business/Trade/Commerce.

In 2014, they studied at Université Paris Nanterre, where they pursued a Bi-Licence d'économie et gestion - Langue et Sociétés du Monde Anglophone.

John'seducation journey began at Lycée Jean Pierre Vernant - Section Internationale de Sèvres, where they completed their Option Internationale du Baccalaureat (OIB) with a focus on Economics and Social Science from 2011 to 2014.

In addition to their formal education, they have obtained various certifications. In November 2022, they acquired a certification in Customer Experience: Journey Mapping from LinkedIn. John became a certified Open Water Scuba Diver through PADI in September 2022. In June 2020, they earned the AgilePM® Foundation certification from APMG International. John also received the Contentsquare Certified designation from Contentsquare in September 2019. John'sTOIEC score was 975, obtained in October 2017 from ETS Global.