Emma Khoury

Emma Khoury is a User Care Expert at Alan since August 2023, bringing a diverse background in customer care and business development. Previous experience includes roles as a Customer Care Operations Analyst at Convelio, where Emma managed client requests and improved operational processes, and as a Business Development Expert at Givy Paris, where Emma consulted on business strategies. Emma also served as a Global Market Research Consultant at Sanofi Genzyme, implementing project management tools, and as a Business Development Manager at GrowthRabbit, generating marketing leads and organizing events. Earlier positions include Business Office Manager at sensio air and Community Manager at ChefXChange, with a strong foundation in sales from time as a Sales Assistant at Neal's Yard Remedies. Emma holds a Master of Science in Entrepreneurship from UCL and a Bachelor’s degree in International Business Administration from Middlesex University.