Vince Canobbio

Enterprise Customer Success at Conversica

Vince Canobbio has extensive experience in enterprise customer success and sales process research. Vince worked at Conversica as an Enterprise Customer Success representative, starting in June 2023. Prior to that, they conducted doctoral research on sales processes at Golden Gate University starting in February 2023.

From 2020 to 2023, Vince worked at LeanData, Inc. as a Principal in Customer Success. In this role, they managed and developed a $5M book of business, increased revenue by over 20%, and worked with notable clients such as Siemens, Juniper, and GE.

Before that, they worked at Alation as an Enterprise Customer Success representative from 2018 to 2020. At Alation, they managed multimillion-dollar accounts with clients such as eBay, Amgen, and Safeway.

Vince also has experience in academia, working as an Adjunct Professor of Sales Management at Golden Gate University from 2008 to 2019. Vince taught courses focused on sales management and CRM principles.

Other notable roles include working as a Sr. Consultant in Salesforce.com Strategy Practice at Appirio (2017-2018), an Enterprise Customer Success representative at InsideView Technologies, Inc. (2015-2017), and Head of Sales Enablement at NICE Ltd (2012-2014).

Vince also had leadership roles at Merced Systems (2009-2012) and Siperian, Inc. (2008-2009), where they managed sales and marketing systems and directed sales operations respectively.

Vince Canobbio has a strong educational background in the field of business and marketing. Vince obtained their Bachelor of Arts degree in History from Santa Clara University. After completing their undergraduate studies, Vince pursued further education at Vanderbilt University - Owen Graduate School of Management, where they earned their Master of Business Administration (MBA) with a focus on Marketing. Currently, Vince is a Doctor of Business Administration (DBA) candidate in Marketing Operations Research at Golden Gate University, with an expected graduation year of 2023.

In addition to their academic achievements, Vince has also acquired several certifications to enhance their professional skills. Vince is LeanData Certified, showcasing their expertise in LeanData practices. Furthermore, they are a certified Master Scuba Diver by PADI, demonstrating their passion for underwater exploration. Vince is also certified as a Salesforce.com Admin, indicating their proficiency in managing Salesforce software. Lastly, they hold a Six Sigma Green Belt certification from The Council for Six Sigma Certification (CSSC), highlighting their competency in process improvement methodologies.

Links

Timeline

  • Enterprise Customer Success

    June, 2023 - present

View in org chart