Joseph Theriault

Joseph Theriault is an accomplished Strategic Customer Success Manager currently at Conviva, specializing in the market introduction of operational data platforms and managing a multi-million dollar portfolio of Fortune 500 clients. Previous experiences include a successful tenure at New Relic, where Joseph achieved recognition as the Top Customer Success Manager in North America for FY23, while managing a significant annual recurring revenue (ARR) book and contributing 15% to regional sales quotas. Joseph has also held senior customer success roles at Dover and MongoDB, where performance consistently exceeded targets, and contributed to expansion and renewal strategies. An early career in media production at Discovery Inc. and Scripps Networks Interactive showcased skills in creative development for major broadcast platforms. Joseph holds a Bachelor of Arts in Communication and Media Studies from Villanova University, supplemented by education from the Istituto Lorenzo de'​ Medici and The London School of Economics and Political Science.