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Yvette M.

Contact Center Manager at Cooper Heating & Cooling

Yvette M. has 15+ years of comprehensive accounting and human resource experience. Yvette began their career in 2009 as an Office Manager for Metro Mix. In 2010, they became an Accounts Payable Technician for Saunders Construction. In 2011, they joined Denver Public Schools as a Human Resources Coordinator. Yvette later became a Lead Labor & Employee Relations Human Resources Representative. In 2019, they joined Quantix, Inc. as a Human Resources and Payroll Associate. Most recently, in 2020, they became a Contact Center Manager for Cooper Heating, Cooling, Plumbing, and Electrical. In their roles, they have managed the call center, processed unemployment claims, coordinated with managers to obtain documentation, managed onboarding of foreign teachers, and conducted strategic plans to support and further incorporate goals.

Yvette M. attended Barnes Business College from 1989 to 1991, studying Business Administration and Management, General.

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Timeline

  • Contact Center Manager

    February, 2020 - present