Brittany Hightower

Brittany Hightower is a Senior Software Analyst at Cooper University Health Care, with extensive experience in software analysis and project management. Prior positions include Epic Sr. SEC/SER Analyst at Thomas Jefferson University Hospitals, where Brittany managed user provisioning processes and facilitated a successful ServiceNow migration impacting over 40,000 users. Brittany has also served as a Program Manager, leading cross-functional projects, and as a Lead Solutions Analyst & Certified Software Engineer, focusing on IT service management best practices and solution implementation. Earlier experience includes an Associate role at West Corporation, specializing in case management and member resolutions. Brittany is pursuing a Master of Business Administration at the University of Phoenix, having previously earned a Bachelor of Science in Biology with a Computer Science minor from West Chester University of Pennsylvania.