Kim C.

Remote Support Engineer I at Coretelligent

Kim C. has a diverse work experience across different companies and roles. Kim started their career at Central Connecticut State University in 2012 as an AmeriCorps Program Director. In this role, they built relationships with university directors, managed deadlines, and created various informational materials using Adobe programs.

After their time at the university, Kim C. joined All Covered in 2022 as a Remote Support Specialist. Kim provided technical support remotely for a six-month period before transitioning to Coretelligent as a Remote Support Technician. In this role, they continued to provide remote support for technology-related issues.

In 2023, Kim C. was promoted to the position of Remote Support Engineer I at Coretelligent, where they currently work. Kim is responsible for troubleshooting and resolving technical problems for clients.

Kim C. holds a Bachelor of Arts degree in English and Communication from Central Connecticut State University. Kim pursued further education in Digital Marketing at General Assembly starting in 2020. In addition to formal degrees, Kim has obtained various certifications such as IT Help Desk for Beginners, Leveraging Your Transferable Skills to Drive Your Career, Recruiting Foundations, Introduction to AWS for Non-Engineers, How to Network When You Don't Like Networking, Enterprise Design Thinking Practitioner, Get a Job in Marketing, Managing Temporary and Contract Employees, OMCA Certification for Online Marketing Associate Test Prep, Repairing Your Reputation, Integrating Temporary Workers and Third-Party Employees, Managing Stress, Talent Sourcing, Jodi Glickman on Pitching Yourself, and Learning Personal Branding. These certifications were obtained from institutions such as LinkedIn and IBM, with completion dates ranging from January 2020 to November 2021. Kim also has experience in the field of Graphic and Information Design from Central Connecticut State University, although specific degree details are not provided.

Links

Timeline

  • Remote Support Engineer I

    May 1, 2023 - present

  • Remote Support Technician

    September, 2022

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