AS

Andrew S.

Head Of Customer Support at Countingup

Andrew S. has a diverse range of work experience. Andrew is currently working as a Customer Support Manager (Lead) at Countingup since July 2022. Prior to this, they worked as an Operations Manager at TieTa from December 2021 to July 2022. From October 2020 to November 2021, Andrew served as a Business Quality Assurance Manager at TSYS Managed Services EMEA. Andrew also worked at Santander UK in various roles, including Technical Business Consultant from April 2019 to October 2020, Complaints Case Manager from April 2018 to April 2019, Customer Service Manager from October 2016 to April 2018, and Senior Personal Banker from May 2015 to April 2018.

Andrew S. began their education in 2008 at Peter Symonds College, where they pursued AS Levels and other qualifications until 2009. Moving forward, they attended Leeds Beckett University from 2015 to 2018, acquiring a Level 3 Award in Leadership and Management with a focus on personnel coaching and development as well as leadership skills. In 2016 and 2017, Andrew pursued a Professional Banker Certificate at BPP University, specializing in banking and financial support services. Additionally, they obtained several certifications, including a Lean Six Sigma Yellow Belt Certification in March 2022 and a Lean Six Sigma White Belt Certification in February 2022, both from the Advanced Innovation Group Pro Excellence (AIGPE). In July 2020, Andrew became a certified Mental Health First Aider through Mental Health First Aid (MHFA) England.

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Timeline

  • Head Of Customer Support

    July, 2022 - present

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