Rosana Presa Cuadro

Rosana Presa Cuadro is an experienced professional in customer support and management, currently serving as Customer Support Lead at Cover Genius since January 2022, after holding various roles including Customer Support Specialist and Coordinator. Previous experience includes positions as Office Manager and Accounts Receivable at Supreme Cleaning Services and as a Quality Assurance Specialist and Flex Trainer at Alorica from September 2016 to January 2022. Additionally, Rosana worked as a QA Representative and Customer Service Agent at EGS Uruguay from July 2015 to September 2016. Rosana holds a Bachelor of Teaching degree from Deakin University, completed between 1991 and 1996.