Katina Gice

Director Of Learning And Implementation (customer Support) At Cox Communications at Cox Communications

Katina Gice serves as the Director of Learning and Implementation for Customer Support at Cox Communications, a position held since January 2019, where responsibilities include developing and executing delivery and implementation strategies that enhance the Cox Experience. Previously, Katina held various roles at Cox Communications, including Senior Learning Advisor and Sr. Regional Operations and Customer Advocate Manager. Additionally, Katina worked as a Training Manager for the Cox Southeast Region and began a career in the field with the title of Learning Systems Supervisor at Associated Court Reporters. Educational qualifications include an MBA in Business Management and Administration from the University of Phoenix, a Bachelor of Science in Business Management from the University of Phoenix, and an Associate's Degree in Criminal Justice and Paralegal Studies from Baton Rouge Paralegal College.

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Timeline

  • Director Of Learning And Implementation (customer Support) At Cox Communications

    August, 2020 - present

  • Senior Learning Advisor

    January, 2019

  • Sr. Regional Operations And Customer Advocate Manager

    November, 2013

  • Training Manager, Cox Southeast Region

    October, 2012