Director, Client Services

Who We Are: Coxe Curry & Associates is the Atlanta consulting firm creating strategies and connections that help nonprofits thrive. We believe in a high-touch, high-standard, high-performing approach to doing business—and doing good.

Our Company’s Core Values:

• People First: We believe in putting people—our staff, our clients, and our partners—first.

• Tailor Made: Our work is proven and reliable yet personal and customized.

• Extra Mile: With effort and tenacity, we pursue excellence in all we do.

• Future Focused: We believe a better future is possible.

Position Overview:
The Director at Coxe Curry & Associates is pivotal in providing strategic leadership to guide our nonprofit clients in leveraging their strengths toward achieving their fundraising goals and broader mission objectives. The role requires a sophisticated understanding of the nonprofit sector and the Atlanta philanthropic landscape to deliver high-impact consulting services. With a commitment to ethics, integrity, and professionalism, the Director ensures excellence in project execution and client relations, embodying our firm's core values and competencies in every facet of their work.

Position in the Organization:
Reports To: President and Chief Executive Officer
Direct Reports: 0
Indirect Reports: Indirectly manages all levels of project managers, from intern through Associate Director, assigned to their client engagement teams.

Key Responsibilities:

• Oversee the formulation and execution of comprehensive fundraising strategies that align with client mission and broader goals.
• Cultivate and strengthen enduring relationships with a diverse portfolio of nonprofit clients, delivering strategic guidance and tailored solutions that propel client success.
• Assume responsibility for orchestrating project workflows and timelines and ensure project deliverables are refined, client-ready, and aligned with strategic objectives. Acting decisively to address any gaps in execution or quality, guaranteeing that our firm's outputs meet the highest standards of excellence and fully satisfy client expectations.
• Mentor and develop junior staff, sharing expertise and offering insightful feedback to elevate their professional skills and team performance.
• Manage multiple client engagements with a keen eye for detail, guaranteeing that all outcomes adhere to our rigorous standards of excellence and efficacy.
• Foster a collaborative and dynamic team environment, promoting continuous learning, feedback, and professional development within the firm.
• Offer context and provide input to ensure that the design and creation of compelling campaign materials and marketing strategies effectively communicate the value proposition to diverse audiences.
• Utilize critical and strategic thinking to creatively address challenges and seize opportunities within the fundraising landscape.

Additional Responsibilities:

• Expand and engage a professional network in the community across a diversity of sectors, enhancing our firm's knowledge base and impact.

• Continuously expand your fundraising and Atlanta-specific knowledge base, staying abreast of industry trends, best practices, and local philanthropic opportunities.

• Represent Coxe Curry & Associates in the Atlanta community, fostering key stakeholder relationships to enhance our firm’s connectivity and influence.

• Skillfully present strategic insights and firm capabilities to senior leadership of clients and prospective clients, showcasing exceptional public speaking abilities that underscore our consulting expertise.

Qualifications:

• Bachelor’s degree in a related field such as Nonprofit Management, Business Administration, or Marketing; or equivalent years of related experience.
• A minimum of 10 years of experience in fundraising, nonprofit management, or related field, with a proven record of accomplishment of successful campaign management and donor engagement. CFRE certification is a plus.
• Exceptional relationship management, strategic thinking, and communication skills, coupled with strong presentation abilities and consulting presence and effective project management.
• Deep understanding of the nonprofit sector and the Atlanta philanthropic landscape (foundations and corporations), with a commitment to continuous learning and innovation. Familiarity with public funding sources of support is a plus.
• High ethical standards, professionalism, and a team-oriented approach, with the capacity to inspire trust and confidence among clients and colleagues.
• Proficient in MS Office and online meeting platforms. Familiarity with relational database and other project management tools preferred.

Skills and Competencies:

• Ethics, Integrity, and Professionalism: acting with respect, trustworthiness, maintains confidentiality both internally and externally, conducting business in a professional way; actively cultivates a positive culture that instills trust, upholds our core values, and promotes an environment of inclusivity, integrity, and respect.

• Strategic Thinking: leading strategy based off a deep understanding of the work (nonprofit management, fundraising); leverages critical and creative thinking as well as emotional intelligence, driving innovation; curiosity with an intrinsic posture for continuous learning.

• Consulting Voice: enthusiastic presence and gravitas, credibility, commanding a room, strong communication skills including public speaking and writing.

• Fundraising Knowledge Base: proficiency in fundraising skills, tactics, finances and budgets, best practices; over time gains experience on all sectors and types of CCA engagements.

• Atlanta Knowledge Base: connectivity and knowledge of the Atlanta philanthropic landscape (individual donors and institutional donors).

• Project Management: thoroughness both in preparation and in planning; attention to detail; inquisitive and resourceful approach to problem solving; time management; organizational skills; able to prioritize and move in and out of multiple projects effectively; technical skills; taking initiative yet seeking clarity when needed; consistently delivers high quality work.

• Relationship Management: managing relationships effectively, staying connected internally and externally; contributes to the team collaboratively and gives and receives feedback; works to develop talent within the organization.

Physical Demands and Work Environment:
This role is primarily situated within a dynamic office setting, demanding the capacity to engage in extended durations of sedentary work, involving computer-based tasks. Employees may be required to perform physical tasks such as the repositioning of light equipment or office resources, not exceeding 25 pounds. The role necessitates visual acuity for extensive screen time, alongside the dexterity to operate standard office gadgets effectively.

Our office is designed to foster collaboration, innovation, and wellness. Employees enjoy access to ergonomic workstations, including supportive seating within a well-lit, temperature-controlled environment. Our office layout includes communal work areas, private focus rooms, and a social hub to accommodate various work styles and well-being needs. We are committed to maintaining a workspace that not only meets safety standards but also promotes a culture of inclusivity, respect, and work-life harmony.

Equal Employment Opportunity Statement:
Coxe Curry & Associates is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We provide a work environment free from discrimination and harassment, where employees are treated with respect and dignity.