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Paddi H. Cathell

Head Of Operations Training & Quality at Mercury Financial

Paddi H. Cathell has a strong background in training and development, with a focus on operations and customer support. They have held various leadership roles throughout their career, including Head of Operations Training & Quality at Mercury Financial and Experience Journey Manager at Barclays Bank. Prior to that, they worked at Bank of America as Vice President of Leadership Development, where they implemented strategies to develop leadership skills and promote organizational effectiveness. They also have extensive experience in sales and service education, having served as First Vice President of Sales and Service Education/Communication at MBNA. In this role, they designed and facilitated training programs to increase knowledge and productivity and conducted feedback sessions to improve performance. Overall, Paddi H. Cathell has a strong track record of developing and implementing training solutions to support business goals.

Paddi H. Cathell attended St Mark's High School from 1980 to 1984. Paddi H. then went on to study at the University of Delaware from 1984 to 1989, where they earned a Bachelor's degree in Sociology.

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Timeline

  • Head Of Operations Training & Quality

    April, 2019 - present