Simon Chapman

Simon Chapman has a diverse range of work experience. Simon most recently worked at Mercury Financial as the Head of Digital, UX, and Payment Strategy, where they led the redesign of the company's app and website. Prior to that, they worked as the Payments Marketing Lead and the Operations Product & Process Engineering Lead at Mercury Financial, where they focused on developing payment strategies and improving operational processes.

Before joining Mercury Financial, Simon worked at Barclays as the AVP, Emerging Digital Payments Manager, where they played a key role in developing and implementing payment strategies. Simon also worked as a Lean Delivery Analyst and a Business Process Analyst at Barclays, where they focused on improving customer experiences and optimizing operational processes.

Simon has also gained experience working at Microsoft as an Inventory Control Expert and at Apple Retail as a Back of House Specialist and a Mac Specialist. Additionally, they briefly worked as a Technician at Patterson Automotive.

Throughout their career, Simon has demonstrated expertise in digital payments, customer experience optimization, process improvement, and project management.

Simon Chapman obtained an Associate in Applied Science degree in Automotive Technology from Delaware Technical and Community College in 2009. Simon then went on to earn a Bachelor of Arts degree in History from the University of Delaware in 2012. In 2017, they obtained a certification in LCS 1bc from Cardif University.