Madeline Ng

Madeline Ng (Bronstein) is an experienced professional in customer success, currently serving as the Head of Enterprise Customer Success at Cresta since May 2025. Prior to this role, Madeline held the position of Senior Manager of Strategic Customer Success at 6sense from August 2023 to May 2025 and managed the East Coast Customer Success team at Box from September 2021 to August 2023. Madeline's career began at Branch, where a progression of roles included Senior Director of Customer Success and Director of Customer Success, as well as Team Lead and Senior Technical Account Manager. Additionally, Madeline served as an Advisor for Partnered, a network for B2B sales teams that was acquired by Crossbeam in May 2022. Madeline holds a Bachelor of Arts degree in Psychology from Elon University.