Cody Cooley has extensive experience in customer success, currently serving as the Manager of Customer Success at Criteria Corp since September 2015. In this role, Cody oversees initiatives that assist organizations in making objective talent decisions through validated assessments. Previous positions at Criteria include Senior Customer Success Manager and Customer Success Manager, where responsibilities involved implementing hiring solutions and fostering client relationships to ensure account renewals. Earlier experience includes a role as a Customer Support Specialist at Comprehensive Life Resources and a Clinical Intern at the University of Puget Sound. Cody holds a Bachelor of Arts in Psychology from the University of Puget Sound, obtained in 2015.
October, 2019 - present
January, 2018
October, 2016
September, 2015