Ben Krefting

Ben Krefting is the Chief Customer Success Officer at Cross River. Prior to joining Cross River, they were the Director, Central Region Customer Success at Salesforce from August 2017 to December 2021. Ben has also held Senior Manager, Digital Technology Vendor Relationship Management at Williams-Sonoma, Inc. from May 2013 to August 2017 and Product Manager, Sales & Marketing Systems at Nestle from June 2008 to April 2013. Their professional career started as a Consultant at Accenture from June 2003 to June 2008. During their time as a student, they worked as an Engineering Co-Op at Voice of America from May 2001 to August 2001.

Ben Krefting's educational career includes an MBA in marketing and finance from the University of California, Irvine - The Paul Merage School of Business, a Bachelor of Science in electrical engineering from the University of Maryland - A. James Clark School of Engineering, and certification from Salesforce in the Global Accelerate Leadership Development Program, Salesforce Certified Administrator, and Salesforce Certified Sales Cloud Consultant.

Some of their coworkers include Karan Mehta - Chief Strategy Officer, Jennifer Crosby - Chief BSA/AML Officer, and Kathy Nelson - COO. Ben Krefting reports to Gilles Gade, Founder, CEO & Chairman.