Ellen Lench

Ellen Lench is a seasoned marketing professional with extensive experience in loyalty management and customer engagement within the beauty and retail sectors. Currently serving as Senior Loyalty Manager at Cult Beauty since June 2021, Ellen previously held the position of Loyalty Marketing Manager at Debenhams from August 2016 to June 2021, where key contributions included the development and execution of loyalty strategies and CRM activities. Ellen's earlier roles at Debenhams included Senior Marketing Coordinator for both Beauty Social & Community and Store Experience, where initiatives encompassed managing social media channels, launching a beauty community forum, and driving in-store experiential activities. Prior experience includes positions at Ann Summers and Murdock Ltd, beginning with a foundation in Fashion Marketing and Promotion from the University of the Arts London.