Ryan Gallant

Senior Site Reliability Engineer at Customer.io

Ryan Gallant has a diverse work experience spanning multiple roles and companies. Ryan is currently working as a Senior Site Reliability Engineer at Customer.io since May 2022. Before that, they worked as a Staff Site Reliability Engineer at Aiven from August 2021 to May 2022. Prior to that, they served as a Principal DevOps Engineer at Solace from April 2020 to August 2021.

From 2016 to 2020, Ryan held several positions at Klipfolio, including Cloud Architect, Principal SRE Developer, and DevOps Grand Master. During this time, they were responsible for developing scalable and self-healing frameworks, implementing Infrastructure as Code solutions, and managing MySQL cluster migrations.

Ryan also has experience working at CA Technologies as a Software Engineer (Build and Platform Engineer) from August 2015 to March 2016, and at Xceedium as a Platform Engineer/Build Engineer/Linux Engineer from February 2015 to August 2015. At CA Technologies, they built an interactive patch making web tool and redesigned the build workflow to meet new business requirements.

Before that, Ryan worked at Nova Networks as a Managed Services Tools Team Lead from April 2014 to February 2015, and as a Linux Sysadmin and Monitoring Tools Specialist from July 2013 to April 2014. Ryan'sresponsibilities included implementing and maintaining internal knowledge bases, managing teams, and developing monitoring solutions.

Ryan's career started at Alcatel-Lucent as a Software R&D professional from May 2011 to June 2013, where they planned, implemented, and tested a port of a major telecoms software project from Solaris to Linux.

Ryan began their professional journey at Momentous.ca as a Hosting Administrator from March 2008 to May 2011, where they built and implemented Unix and Linux SMTP servers, maintained MySQL environments, and implemented custom anti-spam solutions.

Lastly, Ryan worked at Dell Canada as T2 Technical Support from November 2007 to March 2008, providing technical support for desktops, laptops, and mobile devices.

Overall, Ryan Gallant's work experience demonstrates a strong background in site reliability engineering, cloud architecture, DevOps, and software engineering.

Ryan Gallant is a self-taught individual with a focus in Computer Science and Information Technology. In 2008, they briefly attended Algonquin College in Ottawa, although the degree and field of study are unknown. Prior to that, from 2004 to 2006, they studied Network Engineering and Administration at Danjay Technical Solutions. Ryan received their Ontario Secondary School Diploma (OSSD) from Brantford Collegiate Institute & Vocational School in 2004.

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