Robin Spayd

Robin Spayd has a diverse work experience in the field of compliance and risk management. They are currently serving as a VP, Compliance Governance Officer at Customers Bank since March 2023. Prior to that, they held the role of Vice President, Compliance Risk Officer at the same bank since June 2022.

Before joining Customers Bank, Robin worked at Evolve Bank & Trust as a Compliance Officer-Open Banking. In this role, they were responsible for designing and implementing the Compliance Management System (CMS) for Open Banking. They also managed compliance relationships with Bank partners and provided advisory services for compliance and program development.

Robin also worked at The Bancorp as an AVP, BSA/AML Audit Manager from March 2020 to December 2020.

Their previous experience includes working as a Compliance Officer-Corporate at Santander Bank, N.A. from December 2014 to March 2020. They developed and monitored an internal compliance program and led compliance risk assessments for various business areas. They also designed a Second Line of Defense Testing Program.

Before joining Santander, Robin worked as a Compliance Audit Manager at Fulton Financial Corporation from March 2013 to October 2014.

They also have experience at De Lage Landen Financial Services as a Director Internal Control and Operational Risk. In this role, they developed and implemented internal control and operational risk units for multiple countries. They also played a key role in global projects related to Oracle implementation and Credit Insurance rollout.

Robin has earlier worked at IBM Global Services as a Project Manager/Senior Consultant. They led multiple projects and teams in risk management and process design. They were also the team lead for in-control self-assessment at IBM.

Their earlier experience includes working as a Director of Financial Administration and Internal Audit at Reliance Standard Life Insurance Company and as a Project Manager at General Electric Financial Assurance Corporation.

Overall, Robin Spayd has a strong background in compliance and risk management with experience in various roles and industries.

Robin Spayd has a Master of Business Administration (MBA) degree in Finance and International Management from the University of Maryland. Additionally, they hold a Master and Bachelor of Science degree in Business Administration and Accounting from the same institution. Robin Spayd has obtained various certifications including the Certified Regulatory Compliance Manager (CRCM) from the American Bankers Association, as well as certifications in control self-assessment, risk and information systems control, and risk management assurance from other institutions.