Amber Lee

Amber Lee, MBA, currently serves as the Customer Success Team Lead for North America at CyCognito, where responsibilities include managing the U.S. Customer Success team and overseeing operations and escalations. Previously, Amber held roles such as Senior Customer Success Manager at CyCognito, where exceptional customer experiences were delivered, and Product and GTM Consultant at RunSybil, leading strategic initiatives and establishing product value propositions. Additional experience includes serving as Director of Product Management at runZero, Product Manager for the MBTA, and various positions that emphasized customer success, product management, and team leadership in diverse organizations. With a strong educational background including an MBA from Boston University and a Bachelor's Degree from Bay Path University, Amber demonstrates a commitment to delivering impactful results throughout a distinguished career.