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Giuseppe Bagattin

EMEA Tier 2 3 Support Team Lead at Cynet

Giuseppe Bagattin has a diverse work experience spanning several industries. Giuseppe currently works at Cynet Security as the EMEA Tier 2-3 Support Team Lead, where they lead the support team. Prior to this, they worked as a Tier 3 Technical Support Engineer at the same company.

Before joining Cynet Security, Giuseppe served as the Managing Director at NubiCloud, where they provided technology advice, implementations, and support to companies.

From 2016 to 2021, Giuseppe was the IT Manager at St George's British International School in Rome. In this role, they managed a team of three technical engineers, oversaw all ICT operations across two campuses, and handled various responsibilities such as cyber security, network management, data center infrastructure management, helpdesk management, budget management, and vendor and contract management.

Giuseppe also worked as the IT Manager - EMEA at Medpace from 2014 to 2016, where they managed a team of IT engineers located across Europe and Asia. Their responsibilities included providing support to over 2000 employees, strategic planning, project management, vendor and contract management, budget management, and team performance management.

Prior to Medpace, Giuseppe was the Global IT Support Manager at Morgan McKinley from 2010 to 2014. Giuseppe also has experience working as an IT Support Technician at Eli Lilly, a Technical Support Agent at Apple Computers, and a Customer Service Advisor at Abtran.

Giuseppe began their career as a CNC Machine Programmer at Cork Precision Tool, where they worked from 1997 to 2002.

Overall, Giuseppe has a strong background in IT management, technical support, and customer service, with a focus on managing teams, implementing strategic plans, and overseeing various aspects of IT operations.

Giuseppe Bagattin completed their education in the field of computer science. Giuseppe obtained a Bachelor of Science (BS) degree in Computer Science from Munster Technological University, which they attended from 2007 to 2010. Prior to that, they attended College Stiofain Naofa from 2006 to 2007, where they obtained an IT support Certificate and a Certified IT Support degree in the field of Software Development.

In addition to their educational qualifications, Giuseppe Bagattin has also obtained certifications in the field of networking and software technologies. Giuseppe holds certifications in CCNA from Cisco, CCSA from Check Point Software Technologies, Ltd., and CCSE also from Check Point Software Technologies, Ltd. The specific months and years when these certifications were obtained are not provided.

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Peers

Timeline

  • EMEA Tier 2 3 Support Team Lead

    November, 2022 - present

  • Tier 3 Technical Support Engineer

    October, 2021

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