Kerry Moseley Pgdip Gcgi

Kerry Moseley PGDip GCGI has a diverse work experience spanning over several years. Starting in 2022, they worked as a Customer Success Associate at Dataminr, a leading AI business focused on providing real-time information and risk mitigation solutions to clients worldwide. In this role, Kerry assisted clients in managing crises and staying informed about high-impact events.

From 2019 to 2022, Kerry served as a Support Manager at Hexagon Software Group. Here, they were responsible for managing customer support activities, ensuring timely resolution of issues and delivering excellent service.

Prior to that, from 2014 to 2019, Kerry worked as a Professional Services Consultant at Civica, where they played a crucial role in supporting digital transformation for the company's local government customers. Their responsibilities included business analysis, software solution implementation, training, and consultancy, focusing on delivering outcomes related to benefits realization, performance improvement, and change management.

From 2012 to 2014, Kerry was an IT System Training Consultant at Serco, where they worked closely with clients to understand their training needs and ensure the safe delivery of training projects.

In 2011-2012, Kerry served as a Contract Manager/Trainer at Total Security Services, where they were responsible for recruiting, managing, and training security staff for major retail clients.

The breadth of Kerry's experience can be traced back to their time in the British Army's Royal Military Police, where they worked from 1988 to 2010. Here, they held various roles, including Training/Personnel/Logistics Manager. In this capacity, Kerry provided world-class training in counter-terrorism, major incident management, and security techniques. They also played integral roles as a project and asset manager, personnel manager, and planner for multi-agency security operations.

Overall, Kerry Moseley PGDip GCGI has demonstrated expertise in customer success, support management, professional services, and training across various industries, including AI, software, security, and military.

Kerry Moseley PGDip GCGI completed a Post Graduate Diploma in Security and Risk Management from the University of Leicester, from 2009 to 2013. Prior to that, Kerry attended Bassaleg School from 1979 to 1986, where they completed O Levels. Kerry has also obtained several additional certifications, such as "Adopting the Habits of Elite Performers," "Being an Effective Team Member," "Building Business Relationships," "Change Management Tips for Individuals," "Critical Thinking," "How to Manage Your Manager," "Interpersonal Communication," "Leading without Formal Authority," "Mastering Self-Motivation," "Digital Body Language," "Enhance Productivity in a Hybrid Work Environment," "How to Set Goals When Everything Feels Like a Priority," and "Productivity Tips: Finding Your Rhythm" from LinkedIn in 2022.