Pranav Prasannakumar

Pranav Prasannakumar is a skilled support engineer currently employed at DataVisor since January 2024, following a role as a technical support specialist at ClickUp from May 2021 to September 2023. Pranav has extensive experience in troubleshooting and resolving technical issues for diverse clients, simplifying complex concepts for users of varying technical backgrounds. Previous roles include senior customer support specialist and internet specialist at Li-Lac Chocolates, where Pranav enhanced customer experience and operational efficiency. Additional experience encompasses various customer service positions at Global Citizen, J.Crew, Generation Citizen, and Macy's, highlighting a strong background in relationship management, content creation, and educational outreach. Pranav holds a degree in Computer Science from Hunter College, complemented by studies at Fordham University.