Hugo Reyes Duran

Hugo Reyes Duran is an accomplished hospitality professional currently serving as Senior Regional Director of Guest Experience for Davidson Hospitality Group since June 2022, focusing on enhancing guest experiences across a portfolio of hotels and resorts. With extensive experience in both operations and guest services, Hugo has held significant roles including Regional Director of Operations and Guest Experience overseeing over 20 properties, and Opening General Manager positions at two establishments under Hilton and Kimpton brands, earning accolades such as the AAA 4 Diamond award. Previous experience includes leadership roles with Meliá Hotels International, The Thais Hotels, and Mandarin Oriental, along with academic contributions as a faculty member at the University of West Florida, where initiatives for experiential learning were developed. Educational credentials include certificates from Harvard Business School and Cornell University, an MBA from Escuela Europea de Negocios, and a Bachelor's degree in Travel Industry Management from the University of Hawaii at Manoa.