Melissa Chung

Melissa Chung has a diverse work experience with a focus on customer service and coordination. Melissa worked at Day & Ross as the Director of Customer Care since March 2021, where they oversaw customer service operations. Prior to this, they were the Customer Service Manager at the same company from June 2018 to February 2023, and the Delivery Quality Manager from November 2017 to June 2018.

Before their roles at Day & Ross, Melissa worked at Day & Ross Dedicated Logistics as the Delivery Quality Coordinator from March 2014 to March 2017. In this role, they developed best practices guidelines and identified areas for improvement in data entry and reporting.

Melissa'searlier experience includes working as an Event Coordinator at Blush Concepts from March 2012 to May 2016, a Customer Service Supervisor at Brampton Brick Limited from May 2013 to March 2014, and a Finance & Operations Coordinator at Telemerge Canada Inc. from March 2010 to May 2013.

Melissa also worked as an Account Management Lead at Maui Jim from October 2007 to March 2010, and as a Lead Event Coordinator (Contract) at Frank Greco & Associates from May 2006 to October 2007.

Melissa Chung obtained a Bachelor of Business Administration (B.B.A.) degree in Marketing from George Brown College between the years 2003 and 2006.