Erin Williams

Erin Williams has a diverse work experience spanning various roles and industries. In 2018, they started as a Scholarship Intern at Triangle Community Foundation, where they gained valuable experience. Erin then joined Myers Park Presbyterian Church in 2019 as a Membership Information Coordinator, handling important administrative tasks. In 2021, Erin transitioned into the digital marketing field and worked as a Digital Marketing Specialist at Townsquare Interactive. Erin then moved on to Ekos, where they held multiple roles in a customer success management capacity, including Customer Success Associate, Customer Success Manager, Team Lead, and Manager. Currently, Erin is working at DebtBook as a Client Success Manager, demonstrating their strong abilities in customer service and relationship management.

Erin Williams completed their Master's degree from North Carolina State University from 2018 to 2019. Prior to that, they obtained their Bachelor's Degree from Meredith College between 2014 and 2018. In addition to their formal education, Erin also obtained a certification as a Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in December 2021.