Kim Shirley Bird

Kim Shirley Bird is a skilled professional with extensive experience in social media management and customer service. Currently serving as a Social Media Executive at Degusta Box, Kim manages social media campaigns for the German market, overseeing all aspects from creative briefings to content creation and photography support. Previously, in various roles at Degusta Box, Kim developed strong customer service capabilities, addressing logistical and quality issues for the German, Austrian, and UK markets. Additional experience includes a position as a Sales Development Representative at TravelPerk, focusing on lead generation and client engagement, and earlier roles in customer care and digital marketing at companies such as Majorel and Propulse Video. Kim holds a Bachelor of Arts in English Studies and Media and Culture Studies from the University of Cologne.