Rolando A.

IT Operations (systems Administrator & Infosec) at Delegate

Rolando A. has a diverse and technical work experience that spans several companies and roles. Rolando began their career as an Oracle Database Administrator at Comision Ejecutiva Hidroelectrica del Rio Lempa, where they managed production and development environments and executed migrations and integration projects. Rolando also optimized SQL sentences and indexes for improved performance. Later, they transitioned to the role of IT Infrastructure Manager, where they oversaw network, server, and peripheral security devices, managed highly complex projects, and supported audits for international standards certifications.

After their tenure at Comision Ejecutiva Hidroelectrica del Rio Lempa, Rolando joined Kiva as a Systems Engineer. In this role, they managed IT operations projects related to information security and worked on cross-functional initiatives.

Currently, Rolando is a Product Manager at Delegate, where they are building technological tools to support the company's business model. Rolando focuses on helping Solution Engineers manage their workload, scale their operations, and effectively communicate with customers. Rolando is excited to learn and grow in this new field, leveraging their diverse and technical work experience to contribute to the company's success.

In addition to their Product Manager role, Rolando also held the position of Head of IT Operations at Delegate. Here, they contributed to the company's information security baseline by creating policies and procedures, implementing a Mobile Device Management (MDM) system, and managing the company's IT SaaS applications.

Overall, Rolando A. has developed a strong technical background and a deep understanding of IT operations and information security through their various roles in different organizations.

Rolando A. has an extensive education history and additional certifications. In 1994, they started their education at Universidad Don Bosco, where they pursued a Technician degree in Computer Science. Rolando continued their studies at the same institution and obtained an Engineer's degree in Computer Science in 1998.

In 2002, Rolando A. went on to attend ISEADE - FEPADE, where they pursued a Master's degree in Business Administration and Management, specializing in General Business Administration. Rolando completed this program in 2004.

Fast forward to 2017, Rolando A. engaged in an alumni program at Upwardly Global, enhancing their skills in an unspecified field of study.

In 2018, Rolando A. sought further education in Information Security, attending the SANS Technology Institute. Rolando completed the SEC501 Advanced Security Essentials program, which is considered equivalent to the CompTIA Advanced Security Practitioner (CASP+) certification.

Rolando A. obtained additional certifications in the following years. In June 2017, they completed the PMP Exam Prep Training at AcademyX. Then, in February 2019, they obtained the GIAC Certified Enterprise Defender (GCED) certification from GIAC Certifications.

Continuing their pursuit of knowledge, in 2022, Rolando A. began studying at A Cloud Guru. While the degree name is not specified, they focused on the field of study of AWS, specifically gaining expertise in AWS Certified Solutions Architect - Associate (SAA-C02) and AWS Essentials.

Overall, Rolando A. has built a diverse education background, combining computer science, business administration, and information security, along with additional certifications related to project management and enterprise defense.

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