Vanessa Smith

Vanessa Smith has extensive experience in housekeeping management, currently serving as the Housekeeping Operations Manager at DelMonte Hotel Group since September 2019, overseeing a team of 25 staff members. Prior roles include Assistant Executive Housekeeper at Holiday Inn Express, where responsibilities included supervising staff and planning workloads, and Executive Housekeeper at Four Points by Sheraton Cleveland-Eastlake, managing a 144-room hotel and handling hiring needs. Additional experience includes a position as Housekeeping Supervisor at Stonehill Hotel and a Room Attendant/Room Inspector role at Aloft Beachwood. Vanessa holds an Associate's degree in Business Administration and Management from Bryant & Stratton College-Cleveland and a High School Diploma from Cleveland Heights High School.