Jeffrey J. Poff Enp Rpl

Jeffrey J. Poff, ENP RPL, serves as the Senior Manager of Contact Center Operations at Delta Defense LLC, leading a team to enhance customer experience and operational efficiency. Poff's career includes roles such as Communications Center Supervisor at Waukesha County and Athletic Director at St. Gabriel Parish and School. With extensive experience in quality assurance, customer service, and operational management, Poff's previous positions range from dispatcher at Tax Airfreight, Inc. to public safety officer at the Medical College of Wisconsin. Poff holds a BA in Criminal Justice from the University of Wisconsin-Platteville and additional certifications in emergency medical training and crime prevention.