Graham Kim

Graham Kim has a diverse and extensive work experience. Graham is currently employed as the Director of Digital Products at Delta Dental of Washington since March 2023. Prior to that, they worked at REI as the Director of Product Management from July 2021 to February 2023.

Before joining REI, Graham worked at Expedia Group for several years. Graham held the position of Director of Product Management from July 2018 to March 2021, where they led product teams in delivering innovative user experiences for business customers. Graham also served as a Senior Product Manager from March 2015 to July 2018, focusing on transforming payment and checkout experiences for travel partners and launching various products to improve customer satisfaction and retention.

Earlier in their career, Graham worked at MTN Satellite Communications as a Product Manager for a brief period in 2014. Graham also held the role of Senior Product Manager at City National Bank from December 2010 to January 2014, where they showcased their expertise in product management.

Additionally, Graham has experience working at Wells Fargo as a Product Manager from August 2007 to December 2010, where they played a key role in developing self-service product enrollment strategies for business banking customers. Graham began their career at Honeywell, serving as a Consultant from August 2006 to December 2006 and as a Senior Business Analyst from May 2006 to August 2006, where they focused on benefits realization strategies and financial modeling.

Furthermore, they worked as a Consultant at Faye Pollack & Associates from February 2004 to May 2005, concentrating on ERP implementations and business process improvement projects.

Overall, Graham Kim's work experience showcases their expertise in product management, leading teams, delivering innovative user experiences, and driving customer satisfaction and retention.

Graham Kim obtained a Bachelor of Science degree in Business Administration from California State University, Long Beach. Later, from 2005 to 2007, they pursued a Master of Business Administration (MBA) from the University of Maryland.