Autumn Rigby

Autumn Rigby has a diverse work experience spanning multiple industries.

Most recently, they worked as a Digital Journey Manager at Dental Intelligence Inc. starting in 2023.

From 2022 to 2023, they served as the Manager of Customer Experience Operations at BambooHR.

Prior to that, they were employed by Pearson from 2021 to 2022 as a Customer Success Operations Manager. In this role, they implemented a Scrum framework, developed a 3-year vision for the operations team, and led the migration to a Customer Success CRM.

Before joining Pearson, Autumn worked at KLAS as a Project Manager from 2020 to 2021. Autumn increased their team's capacity, oversaw the development roadmap for the project management team, and coordinated research needs for consulting engagements.

From 2011 to 2020, Autumn held various roles at Apex EDI. As the Director of Client Success & Data Operations, they developed the company's strategy, saved costs through system migration, and scaled onboarding capacity. Autumn also served as a Client Services Manager, Onboarding Team Lead, and Success Coach/Account Manager during their tenure with Apex EDI.

Autumn's earlier work experience includes roles such as the Salt Lake Operations Manager at Green Monster USA in 2011 and a Teaching Assistant at Brigham Young University from 2010 to 2011.

At Young Living Essential Oils, they held positions as a Data Specialist from 2009 to 2010 and a Customer Care Department Team Lead from 2008 to 2009.

Autumn Rigby attended Brigham Young University from 2006 to 2010, where they obtained a Bachelor of Arts degree in 2010. Their focus of study during their tenure at the university encompassed Anthropology and Archeology.