Briony Williamson is an accomplished professional specializing in service design, user experience, and digital product strategy. Currently serving as Service Design Lead at the Department of Agriculture, Fisheries and Forestry since May 2024, Briony has previously held key positions including Strategic Design Lead at icare NSW, Service Design Lead at the Digital Transformation Agency, and has extensive consulting experience across various industries. Notable previous roles include Strategic/Service Design Lead at nbn® Australia, where Briony advanced future operating models, and User Experience Architect at the Australian Broadcasting Corporation, focusing on award-winning digital projects. With a solid educational foundation including a Post Graduate Diploma from the University of Technology Sydney and a Diploma in Applied Design from TAFE SA, Briony possesses a robust skill set in UX design, research methodologies, and strategic development.
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