Shani Hutchison

Shani Hutchison is an experienced operations and project management professional currently serving as the Senior Operations Manager at the Royal Automobile Club of Tasmania (RACT) since January 2024. Prior to this role, Shani held multiple positions at the Department of Premier and Cabinet (Tas), including Project Manager for Funding Programs and Assistant Manager for the COVID-19 Contact Centre, where responsibilities included monitoring staff performance and ensuring service delivery standards during the pandemic. Shani's career also includes significant experience at Vodafone from June 2008 to March 2021, progressing through various leadership roles such as Senior Team Leader for Account Management, Senior Team Leader for Resolutions and Retentions, Operations Manager, and Team Leader. Throughout this tenure, Shani emphasized customer experience, team development, and achieving business targets through effective management and strategic planning.