Molly Foulds

Molly Foulds has extensive experience in customer experience management and operations, currently serving as a Customer Experience Manager at Design Within Reach since June 2020, where key responsibilities include performance metrics analysis, KPI monitoring, and operational improvements. Previously, Molly held roles within Design Within Reach as a Customer Experience Operations Lead and Customer Service Specialist, as well as positions at Nordstrom, Arhaus, and Child's World Academy, contributing to diverse tasks from sales and customer service to teaching and office administration. Educational qualifications include a High School Diploma from Trumbull High School, earned in 2009.