Kevin Boyd

Head of Client Management - Commercial sector at DF Capital

Kevin Boyd has a diverse work experience spanning over a decade. Kevin currently holds the position of Head of Client Management - Commercial sector at DF Capital since July 2022. Prior to this role, they worked as a National client manager at the same company from December 2021 to July 2022.

Before joining DF Capital, Kevin worked at Cavarsham finance for a significant period. From May 2018 to December 2021, they served as the Regional Manager | Regional Collections Manager. In this role, they effectively managed a team of 45 collections agents, ensuring operational excellence and exceeding KPIs. Kevin also focused on building relationships with store leaders and peers in other regions.

Kevin's journey at Cavarsham finance started in 2013 with the position of a Retail Store Manager. Kevin successfully managed various stores, leading a team of 8 and reporting to the Regional Manager. During their tenure, they heavily emphasized on excellent customer service, goal-setting, and driving effective performance. Kevin was also selected for the 'BridgeHead' Manager scheme, where they acted as a mentor and advice hub for fellow store and branch managers.

Before their role at Cavarsham finance, Kevin worked at BrightHouse. Kevin started as a Delivery Driver in March 2009, followed by the role of a Customer Account Advisor from April 2010 to January 2011. Later, they served as an Assistant Retail Store Manager from January 2011 to March 2013.

Overall, Kevin Boyd possesses a strong background in client management, retail management, and team leadership. Kevin has consistently demonstrated a focus on maintaining high standards, achieving performance goals, and building strong relationships.

From 2000 to 2003, Kevin Boyd attended Wigan UTC. During this time, they studied Mechanical Engineering.

Links


Timeline

  • Head of Client Management - Commercial sector

    July, 2022 - present

  • National client manager

    December, 2021