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Giulia Donelli

Customer Success Manager at DigitalGenius

Giulia Donelli has a diverse work experience spanning multiple positions and industries. Giulia started their career as a Cruise Ground Assistant at Venice Ho.st in 2011. In 2012, they interned as an Interpreting Assistant at Language Connect before becoming a Freelance Interpreter and Translator. Giulia worked with various clients, including healthcare organizations, councils, mental health institutions, charities, and companies requiring translation services.

In 2013, Giulia joined Language Connect as an Interpreting Services Executive, where they coordinated interpreting bookings and built strong relationships with clients and suppliers. Giulia was promoted to Interpreting Account Manager, Lead Account Manager (Interpreting), and eventually became the Interpreting Manager in 2016. In 2017, they were promoted to Operations Manager - Interpreting, responsible for managing interpreting projects and ensuring quality service delivery.

In 2019, Giulia transitioned to Global Lingo as an EMEA Account Manager, focusing on client management within the Learning and Development and Regulated Services industries. Giulia'sresponsibilities included retaining clients, submitting bids and tenders, onboarding new clients, and improving relationships with key accounts.

Most recently, they joined DigitalGenius in 2021 as a Customer Success Manager, although specific details about their role are not provided. Overall, Giulia Donelli has demonstrated expertise in customer success, account management, interpreting, translation, and operations management throughout their career.

Giulia Donelli's education history is as follows:

- From 2009 to 2011, Giulia attended Università degli Studi di Trieste's Advanced School of Modern Languages for Interpreters and Translators (SSLMIT). Giulia pursued a degree in Community interpreting and technical translation with a focus on English, Spanish, and French.

- Between 2006 and 2010, Giulia also studied at the same institution, Università degli Studi di Trieste, where they pursued a degree in Applied Interlinguistic Communication.

- In 2007 and 2008, Giulia attended the University of Hull, where they obtained a Bachelor's degree in Language Interpretation and Translation.

- Giulia'seducational journey started at Liceo classico Marco Foscarini from 2001 to 2006, where they obtained their Maturità classica (A-Levels in Humanities).

In addition to their academic achievements, Giulia Donelli has obtained the following certifications:

- In April 2020, they completed the Key Account Management certification from LinkedIn.

- In March 2020, Giulia achieved the Sales Foundations certification, also from LinkedIn.

Links

Timeline

  • Customer Success Manager

    November 1, 2021 - present