Jacoby Brown

Jacoby Brown has four years of professional work experience. In 2019, they started working as a Police Officer at the North Wildwood Police Department, where they were responsible for protecting people and property, monitoring traffic, responding to emergency alerts, submitting incident reports, and working with their team to solve and prevent incidents. Later that same year, they began working as an IT Support Specialist at Encouraging Resilience Inc. Theirresponsibilities included intimate knowledge of Windows and Linux operating systems, experience with Active Directory, DNS, DHCP, configuring network firewalls, identifying and tracking potential security in the office, monitoring and responding to possible phishing attacks, performing investigative analysis of potential cyber security threats, and determining when cyber threat containment is needed. In 2021, Jacoby Brown began working as a Field Technician at CompuCom, where they were responsible for exceptional customer service and relationship building, understanding AC/DC and backup power concepts, excellent time management and reporting skills, familiarity with various operating systems, managing triage, troubleshooting and resolution to client scope on IT equipment, documenting efforts, issues and resolutions, and close cases/tickets daily. Finally, in 2022, they began working as a Technical Support Specialist Robotics Operator at Diligent Robotics. Theirresponsibilities included monitoring and safely operating mobile service robots in a hospital environment, collecting data and troubleshooting in a variety of real-world situations, and prioritizing the customer experience to ensure their expectations are always met or exceeded.

Jacoby Brown attended Purdue University Global from 2022 to 2025, graduating with a Bachelor of Science in Cyber Security with a emphasis in Cloud Computing.