Kirsty Polley

Kirsty Polley has a diverse work experience spanning across various companies and roles. Kirsty currently serves as the Head of Customer Contact Life & Pensions (Voice, Complaints, Quality) at Diligenta - a subsidiary of Tata Consultancy Services, starting in October 2022. Prior to this, they were the Head Of Client Services at Scottish Friendly from April 2019 to October 2022.

Before joining Scottish Friendly, Kirsty worked at SS&C Technologies, where they held two roles. Firstly, they were a Senior Manager (Operations and Change) Life & Pensions at St James's Place Wealth Management from June 2016 to April 2019. Kirsty also served as a Manager in the Wealth Management Area at St James's Place Wealth Management from November 2015 to June 2016.

Kirsty's previous work experience includes roles at Intelligent Office UK. Kirsty worked as an Operations and Finance Manager from November 2013 to September 2015, as well as from June 2009 to July 2013. Additionally, they briefly worked as a Performance Manager at Triage Staffing from July 2013 to October 2013.

Overall, Kirsty Polley has built a strong background in operations, finance, client services, and managerial positions throughout their career.

Kirsty Polley's education history begins in 2005 when they attended Carnegie Business College Dunfermline for their HNC in Business Management. Kirsty then proceeded to the University of Stirling from 2006 to 2010, where they earned an Honours degree in Accountancy and Law.

In 2016, Kirsty pursued further education at the Chartered Insurance Institute, specializing in Financial Planning and Services Regulation. Additionally, in the same year, they also obtained education in Pension Administration from the Chartered Insurance Institute.

Their most recent educational experience was in 2017 at The Chartered Institute for Securities & Investment (The CISI), where they studied Platforms and Wealth Management in the field of Finance and Financial Management Services.

Overall, Kirsty Polley has a diverse education background, spanning from business management to finance and insurance-related disciplines.