Serge Gaudet

Serge Gaudet has a strong background in customer service management, with experience at companies like Distributel, Concentrix, and Nordia Inc. Serge has a track record of coaching, developing, and evaluating the performance of client representatives to achieve sales objectives and ensure high-quality customer service. Serge also has experience in workforce administration and training, demonstrating their expertise in managing call center teams to meet targets. With a certification in Administration from Université de Hull, Serge brings a wealth of knowledge and skills to their roles in customer service management.