Cole Sanders

Cole Sanders has a diverse work experience that includes roles in customer success management, teaching, and sales.

Cole is currently working at Domo, Inc. as a Senior Enterprise Customer Success Manager, where they focus on developing marketing programs, strategies, and frameworks. Cole collaborates with various teams to enhance customer experience and increase usage and adoption rates. Cole also establishes customer success marketing program KPIs and optimizes results.

Before joining Domo, Inc., Cole worked at ClientSuccess as a Senior Strategic Customer Success Manager from 2018 to 2021. Prior to that, they served as an Adjunct Professor at Utah Valley University, where they designed and taught courses in Communication and Philosophy.

Cole also has experience at Instructure, where they were an Enterprise Customer Success Manager Higher Ed. During this time, they developed success plans for customers and acted as a liaison between product management and customers. Cole worked at Instructure from 2017 to 2018.

In 2016, Cole worked as an Enterprise Account Executive at NUVI, managing relationships with key clients and driving new business. Cole also had a sales role at Domo, Inc. as an Account Executive and an Account Development Representative from 2014 to 2016.

Overall, Cole's background includes customer success management, teaching, and sales, showcasing their versatility and ability to adapt to different roles and industries.

Cole Sanders earned a Bachelor's Degree from Utah Valley University, where they studied for three years from 2007 to 2010. Cole then pursued a Master's Degree at Southern Utah University, attending from 2014 to 2016. In October 2018, Cole obtained a Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER.