Laura Liggett

Customer Support Specialist at Dooly

Laura Liggett has a diverse work experience spanning various roles and industries. Laura most recently worked as a Customer Support Specialist at Dooly starting from March 2023. Prior to that, they were a Customer Success Specialist at Tread from December 2020 to March 2023, where they provided excellent customer support and achieved high ratings.

Before their role at Tread, Laura worked at InterContinental Hotels Group (IHG®) from 2013 to 2020. Laura held different positions within the company, including Director of Revenue, Reservations and Revenue Coordinator, and Guest Service Team Lead.

Laura also gained experience in the entertainment and hospitality industry as an Entertainment Supervisor at Canada's Wonderland from 2009 to 2011. Additionally, they worked at Delta Meadowvale as a Peoples Resources Intern in 2011.

Overall, Laura has a strong background in customer support, revenue management, and coordination, demonstrating their flexibility and adaptability in various roles and industries.

Laura Liggett attended Ryerson University from 2007 to 2011 and received a Bachelor of Commerce degree in Hospitality and Tourism Management with a minor in Human Resources. Laura furthered their education at Ryerson University in 2012 and 2013, studying Human Resources Management. Additionally, Laura obtained several certifications including a Revenue Management Advanced Certificate and Revenue Management Essentials Certificate from InterContinental Hotels Group (IHG™), as well as a Smart Serve certificate from Smart Serve Ontario.

Links

Timeline

  • Customer Support Specialist

    March, 2023 - present

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