Han Jang

Han Jang, FRM, serves as a Senior Manager in Cx Campaign Operations and Cx Promo Strategy at DoorDash since August 2021, focusing on user growth initiatives and managing Cx strategy and operations. Previously, Han held various senior analyst roles at American Airlines from August 2018 to August 2021, achieving notable accolades such as the Special Chairman’s Award for innovations in refund processes and revenue initiatives during COVID-19. Han's earlier experience includes working as a Product Specialist at Charles River Development, enhancing financial reports and advising on regulatory workflows. Educational background includes a Master's Degree in Mathematics of Finance from Columbia University and a Bachelor of Science in Industrial Engineering from Northwestern University.