For so long, people thought Dorfman Milano was just about selling hats. But really, we're about our hat family. You see a hat is just an accessory, but our community is fostered by the artisans that hand make our hats, local shops that display our creations, and our customers'​ stories who wear them with distinction. This is coupled with our relentless commitment to service and quality instilled by our founder, Jack Dorfman. Fashion trends are in a constant state of motion, but happy retail partners and valued customers are a constant for us.

Retail

Dorfman Milano

Dorfman Milano's headquarters in Garland, TX, United States

Richard Highsmith

Melissa Madden Brown

Scott Starnes

Kathy Milligan

Oliver Nott

Kyle Billingsley

The Leadership Team at Dorfman Milano is responsible for setting the strategic direction and overseeing the overall operations of the company. Comprising key executives from various departments, this team collaborates to drive sales growth, enhance operational efficiency, and uphold the brand's commitment to quality and community. Their collective expertise ensures that Dorfman Milano remains a leader in the hat industry while fostering strong relationships with retail partners and customers.

Leadership Team

The Sales and Customer Success Team at Dorfman Milano is dedicated to building and maintaining strong relationships with retail partners and customers. They focus on driving sales through strategic account management and enhancing customer satisfaction by providing exceptional service and support. This team ensures that every customer feels valued and connected to the brand's legacy, fostering long-term loyalty and growth.

Sales and Customer Success Team

The Marketing and Sales Support team at Dorfman Milano plays a crucial role in enhancing brand visibility and customer engagement. They leverage marketing technology to streamline communication, analyze sales data to inform strategy, and create compelling graphic content that reflects the company's commitment to quality and artisanal craftsmanship. Together, they support retail partners and strengthen the community of hat enthusiasts who share in the Dorfman Milano story.

Marketing and Sales Support

The Operations and Supply Chain team at Dorfman Milano is responsible for ensuring the seamless flow of materials and products from artisans to customers. This team manages procurement, compliance, and sourcing across the Western Hemisphere, focusing on maintaining high standards of quality and efficiency. By fostering strong relationships with suppliers and retail partners, they play a crucial role in supporting the company’s commitment to service excellence and customer satisfaction.

Operations and Supply Chain

The Finance and Accounting team at Dorfman Milano is responsible for overseeing the company's financial health and ensuring accurate financial reporting. They manage budgeting, forecasting, and financial analysis to support strategic decision-making, as well as compliance with financial regulations. This team plays a crucial role in aligning financial strategies with the company's commitment to quality and service, helping to sustain the thriving community around the brand.

Dorfman Milano

Org chart

Teams

Leadership Team

Sales and Customer Success Team

Marketing and Sales Support

Operations and Supply Chain

Finance and Accounting

Offices

Dorfman Milano

Org chart

Teams

Leadership Team

Sales and Customer Success Team

Marketing and Sales Support

Operations and Supply Chain

Finance and Accounting

Offices

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