Wendy Hill

Wendy Hill is a seasoned professional in customer service management with extensive experience in the field. Currently serving as Director of Customer Service at Dotdash Meredith since December 2021, Wendy previously held the position of Associate Director in both Dotdash Meredith and Meredith Corporation. Prior to these roles, Wendy worked at Citi for over a decade, advancing from Unit Manager to Vice President, Vendor Operations Manager, where responsibilities included managing vendor client support sites and overseeing performance management. Wendy's early career at Citi also included positions as Offshore Liaison for Citi Mortgage and Project Analyst II, highlighting a strong focus on customer service advocacy and operational support. Wendy's educational background includes studies at Des Moines Area Community College.