Sheryl G.

Manager Of Client Services at Doxim

Sheryl G. has extensive work experience in various industries and roles.

Sheryl worked at Doxim as the Manager of Client Services, responsible for managing a team of Account Managers that handled customer service inquiries and challenges. Sheryl ensured outstanding customer service and provided training, tools, and motivation to team members for their success.

Prior to that, Sheryl was at First Financial Asset Management (FFAM360), where they served as the Legal Network Director and oversaw all activities of the Legal department. Sheryl managed staff and collaborated with IT operations and technology leaders to deliver next-generation collections tools and capabilities. Sheryl also served as the Attorney Network Manager, managing legal services and ensuring firms' compliance with standards and policies.

Sheryl also worked at Kinetico Advanced Water Systems Inc as a Fulfillment Coordinator, where they worked closely with Sales & Marketing, coordinated water filter installations, and maintained good business relationships.

Before that, Sheryl was a Client Support Manager at Capital One, a Client Implementation & Relationship Analyst at TSI - A Transworld Systems Company, and a Client Services Analyst at TSYS Total System Services, Inc.

Sheryl began their career at the National Science Foundation as a Program Proposal Analyst, where they reviewed and processed research proposals, conducted qualitative analyses, and handled correspondence and telephone calls regarding proposal policies and systems.

Sheryl G. obtained their Bachelor of Science Degree in Public Administration from Virginia State University between 1987 and 1991. In 2019 and 2020, they pursued a Graduate Certificate in Human Resources Management/Personnel Administration, General from Ashworth College.

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Timeline

  • Manager Of Client Services

    May, 2023 - present